Privacy Policy

Last updated: 25 July 2025

BronTiQ Industrial W.L.L. ("we", "us", "our") is committed to protecting personal data collected through our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our industrial services, product inquiries, B2B communications, recruitment, and related activities.

If you have questions about this policy or our practices, please contact us at info@brontiq.sbs or by mail at:

Information We Collect

We collect information you provide directly and information collected automatically when you use our online platform.

• Contact and identity data: name, company, job title, email address, phone number, and postal address when you contact us or register for services.
• Transactional and account data: service requests, quotes, invoices, and communications necessary to provide industrial services and manage accounts.
• Technical and usage data: IP address, device and browser information, pages visited, duration, and referral data collected via server logs and cookies.
• Communications: messages you send us by email, through contact forms, or other channels.
• Recruitment information: CVs, portfolios, and application materials submitted for hiring purposes.

How We Use Information

We use personal data for legitimate business purposes, including:

• Providing, operating, and improving our services and online platform.
• Responding to inquiries, processing service requests, quotes, and orders.
• Managing accounts, invoicing, and communications related to service delivery.
• Recruitment and onboarding activities for employment opportunities.
• Detecting and preventing fraud, abuse, or security incidents.
• Complying with legal obligations and resolving disputes.
• Analyzing usage to optimize our site and to develop new products and services.

Legal Bases for Processing (where applicable)

Where required by law (for example under data protection laws such as the GDPR), we rely on one or more of the following legal bases to process personal data:

• Performance of a contract with you or to take steps at your request before entering into a contract.
• Compliance with a legal obligation.
• Our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
• Your consent, where we have asked for and obtained it (for example, certain marketing communications and some cookie uses).

Cookies and Tracking Technologies

We use cookies and similar technologies to provide and personalize our services, perform analytics, and support security. You may configure your browser to refuse cookies, but that may limit certain features of our online platform.

We may use third-party analytics and advertising providers that set their own cookies. These third parties have their own privacy policies governing their use of data.

Third-Party Services and Disclosures

We may share personal data with service providers who perform services on our behalf (for example, hosting, analytics, payment processing, logistics, and professional advisors). We require such providers to protect personal data consistent with this Privacy Policy.

We may also disclose information to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests by public authorities.

Data Retention

We retain personal data for as long as necessary to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by category of data and legal requirements.

Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

As an international business, we may transfer personal data to countries outside your jurisdiction. When we do so, we take appropriate steps to ensure that transfers are subject to safeguards consistent with applicable law, such as contractual protections or other approved transfer mechanisms.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, object to processing, and portability. To exercise these rights, contact us at info@brontiq.sbs. We will respond in accordance with applicable law.

Children's Privacy

Our online platform is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information about a child in error, please contact us so we can delete the information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our online platform and update the "Last updated" date. Continued use of the platform after such changes constitutes acceptance of the revised policy.